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Plain-English bonus desk

Contact Us

Questions about a specific article, a correction to flag, or a bonus term you think we got wrong — this is the page for that.

Email

Reach the desk at saidso@okey-dokey.show. We read every message; we don’t guarantee a reply time, and this inbox isn’t set up to receive attachments larger than a normal email.

What to send

  • A correction: which article, which claim, and what should replace it (with a source if you have one).
  • A question about how a bonus mechanic works in general — we can’t advise on your specific account or a dispute with an operator.
  • Press or partnership enquiries.

What not to send

We’re not able to help with an active dispute over your own casino account, a withheld withdrawal, or a locked account — that goes to the operator’s own support team, and if unresolved, to the regulator that licensed them (see our licensing page for how to identify that). If you’ve already tried reaching us once without a response, use the unresolved concerns page instead of a second identical email.