Player Safety Tools

This section covers the controls available to a player who wants to change how they’re playing before it becomes a bigger problem — deliberately separate from the bonus-mechanics sections elsewhere on this desk, because the tools here matter regardless of whether a bonus is involved at all.

The anchor piece here explains cool-off periods and time-outs specifically as lighter, shorter alternatives to full self-exclusion — a cool-off typically locks an account for a short, defined number of days, a time-out for longer (weeks to months), while self-exclusion is usually the longest and hardest to reverse. Knowing that a lighter option exists matters, because someone who only knows about full self-exclusion may feel the only choice is an all-or-nothing one, when a short reset might fit what they’re actually looking for.

This section links directly to our responsible gambling page for real helpline numbers, and won’t ever present a self-help tool as a substitute for professional support when a pattern looks more serious than a short reset can address.